Frequently Asked Questions

What payment methods do you accept?

Peonia Store accepts payments through PayPal. During checkout, you can pay using your PayPal balance, linked bank account, or supported debit and credit cards available through the PayPal platform.

How long does order processing take?

Orders are processed within 1-2 business days, Monday through Friday. Orders placed before 3:00 PM CDT (GMT-5) typically enter processing on the same business day.

What is the estimated delivery time?

Once shipped, orders generally arrive within 7-10 business days. Delivery times may vary depending on the destination and carrier operations.

Can I return my order?

Yes. Return requests can be submitted within 30 days of delivery. Returned items must be unused and sent back with their original packaging, tags, and any included accessories.

Which shipping carriers do you use?

Orders are shipped through major carriers such as USPS, UPS, and FedEx, depending on the destination and carrier availability at the time of shipment.